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The Christie

Putting the patient first

/the-christie

Development

christie.nhs.uk

I’ve worked with anything for many years, and they are my (and many others’) developer of choice.

Their ability to translate digital dialect into a simple language, their attention to detail, and their ability to solve problems creatively sets them apart from so many others. But most of all, they never say ‘no’. There’s always a way with anything, and it seems that they’ll stop at nothing to make a project as good as it possibly can be. You’re always looking for partners to take a project and add something to it, and there’s absolutely no doubt that when you work with anything every project just gets better.

Adam Rix Creative Director, Music

The Christie

Simplifying the user journey

The Christie is Europe’s largest single site cancer treatment centre, treating more than 44,000 patients a year. The Christie website houses a huge amount of information, from world-class research to patient information and charity events - providing a hugely important source of information and support for patients, carers and staff alike.

anything collaborated with Music to create a more ‘audience focused’ website, which better reflected The Christies international status. A key requirement of the website was to vastly enhance the user experience, making it much easier and quicker for users to find and to read relevant information.

Taking place over a year, the project included an extensive research phase, with focus groups, surveys, interviews and user testing with more than 200 hospital staff and volunteers.

With such a wide reaching and diverse audience, it was imperative that we supported ‘older’ browsers too - including older versions of Internet Explorer. We generated two CSS style sheets, one for older browsers and another for more modern browsers. Working in this way ensured that we were not restricted with the build and as a result we were able to stay true to the design across all browsers.

A full width video was included in each of the section header areas. The patient focused footage provided a behind the scenes view of The Christie, giving the user with real insight into the services available at the hospital, from the offset.

A card style layout was employed throughout the website, breaking up the key page elements and preventing an information overload for the user. In total there were 10 versions of the cards, we used modifiers to adapt the existing card modules and to fit with the bespoke requirements of the different website sections.

An extensive mega menu, as well as clear in-section navigation and related links delivered much improved sign-posting for the user, which alongside keyword and alphabetic search functionality provided users with more awareness of the pioneering treatments that are available at The Christie.

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